Cancellation Policy

PAYMENT IS DUE WHEN YOU PICK UP YOUR DOG.

Late Fees: Will be assessed to overdue accounts on the full balance owed:

  • 10% after 10 days
  • 15% after 30 days
  • Turned over to collections after 90 days

During the following times of year, there is a MINIMUM stay of 5 FULL days and a 50% deposit required to book a reservation: Mid-Winter Break, Spring Break, Thanksgiving (5 day min. does not apply), Christmas Week and New Years Week. Deposit is refundable if reservation is cancelled 14 days or more in advance. If cancelled less than 14 days in advance, deposit is non-refundable.