PAYMENT IS DUE WHEN YOU PICK UP YOUR DOG
Daycare payment is required in advance of your dog's stay and is due on the first day of each month.

Late fees:

Late Pick-Up Fee - $25:
  Half Days - Must pick up by Noon
  Full Days - Must pick up by 6pm

Late Payment Fee: Will be assessed to overdue accounts on the full balance owed, as follows:
        10% after 10 days
        15% after 30 days
        Turned over to collections after 90 days

Holiday Cancellation Policy:

During holidays and school breaks, if you cancel your dog's stay:
      Within 72 hrs. of your scheduled arrival - $50 fee
      Within 24 hrs. of your scheduled arrival - $100 fee

If you cancel your dog's daycare in advance of 24 hrs. of your scheduled drop off time, we will credit you toward your next month's bill. For cancellations within 24 hrs., payment will be forfeited. We do not give cash refunds.